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Success Story

Dominikus-Ringeisen-Werk.

At more than 30 locations, the Dominikus-Ringeisen-Werk provides care and support for around 5,000 people. WinGuard centrally integrates security and building management systems, helping staff and emergency services respond quickly and reliably.

Industry
Healthcare
Location
Germany
Founded
1884
Employees
4,500+
The Challenge

Security management in assisted living facilities.

The Dominikus-Ringeisen-Werk was founded in Ursberg/Bavaria in 1884. In the Bavarian administrative districts of Swabia, Lower Franconia and Upper Bavaria at over 30 locations, the Dominikus-Ringeisen-Werk currently accompanies around 5,000 people with an intellectual disability, with learning disabilities, with multiple disabilities, with sensory disabilities, autism, acquired brain damage, mental illness and elderly people. Around 900 people with disabilities live in Ursberg, at the place of foundation and the headquarters of the church foundation. More than 4,500 employees work for the Dominikus-Ringeisen-Werk. The core competences of the Dominikus-Ringeisen-Werk are housing offers for people with disabilities and people in old age, outpatient and open assistance in numerous counties, workshops for handicapped people, special education centres, special education schools, early support, school preparation facilities, school support and a vocational training centre for 20 training occupations. In addition, there are advice and service centres, an office for easy language/assisted communication and a medical care centre as well as technical schools for curative education and geriatric care in Ursberg.

The Dominikus-Ringeisen Werk builds and acquires more and more local and community-integrated residential buildings. To facilitate the management of these buildings, the security and building management systems installed there are controlled in a unified way via a control centre

Aerial view of the Henkel site in Düsseldorf.
"Since we care for about 5,000 people in need of help at over 30 locations in Bavaria, who in case of emergency – e.g. in the event of a fire – cannot act independently, we have decided to implement a PSIM System. Due to the management and updating of the fire brigade route maps via WinGuard, our site fire brigade can now find their targeted way to the fire without any loss of time. In addition, WinGuard makes it easier to inform personnel in the event of possible malfunctions of the building management systems so that these can be remedied as quickly as possible."
Michael JoasFire Prevention Officer/ Head of Sister & Site Fire Brigade
The System Concept

WinGuard is the integrated solution.

In Ursberg, the Dominikus-Ringeisen-Werk has a sister and site fire brigade that is directly on site in case of an alarm. On average the site fire brigade has between 50 and 70 firefighting operations per year. In 2017 it had to move out to 27 missions. Luckily, these were in most cases false alarms caused by e.g. burnt food or steam. For the protection of the residents and the employees, the Dominikus-Ringeisen-Werk decided to control all security systems installed in the buildings centrally via WinGuard. The PSIM system enables the management of all fire detectors via a unified user interface. For example, the maintenance cycles of each detector can be checked. During maintenance works, individual detectors or detector groups can be automatically switched off or activated again. The technical employees of the Dominikus-Ringeisen-Werk maintain the WinGuard application themselves. In particular the fire brigade routing cards for firefighting on site as well as the plans of the individual buildings always have to be kept up to date. The current route maps are automatically displayed and printed for the site fire brigade via WinGuard. This enables the emergency services to directly detect inaccessible areas such as e.g. during renovation works in the house or locked rooms and to navigate to the fire location without any loss of time.

In the event of a fire, the fire brigade is alerted and in parallel, the nursing staff at the Dominikus-Ringeisen-Werk are also provided with the required information for evacuation as soon as possible. The curative education nurses can either be informed by direct calls to wards or residential groups or via the automatic alarm on the used DECT telephones. This automatic notification function is also applied when searching for missing residents. In addition to the security-relevant systems, the building management technology is also integrated in WinGuard. Here, for example, fault messages with regard to the heating or ventilation system are automatically forwarded to the technician in charge so that the malfunction can be rectified promptly.

System architecture of the Henkel control centre in Düsseldorf.
System architecture
5WinGuard Clients
13,800Data Points
In the Control Room

WinGuard integrates all connected systems.

In case of malfunctions of the building management systems, different groups of persons have to be notified by SMS using the WinGuard module “Operator alarm”. Via the internal address book, heating, air conditioning or ventilation technicians are directly informed and this process is logged in WinGuard. Another application of the SMS alarm is the resident search. All curative education nurses of the surrounding buildings are automatically informed to find a missing person quickly.

WinGuard fire alarm at the Henkel site: building, alarm point and floor in the header, the full action text with access route and hazard information, and the floor plan with the triggered detector highlighted.

Around 5,000 people in need live in the Dominikus-Ringeisen-Werk. These people are often not able to act properly in case of a fire alarm. Therefore nursing staff and the fire brigade have to execute the evacuation together. Via WinGuard, the route cards are automatically printed out at the fire brigade so that they can immediately drive to the place of operation. Due to the central administration and updating of the route cards in WinGuard, the help period has been reduced considerably.

WinGuard infrastructure view at the Henkel site: a schematic of servers, network nodes and connected workstations, with one failed element marked in red.

At night not all residential groups are manned with nursing staff so that help calls are automatically sent via WinGuard to the DECT devices of all nurses who are currently in the house. This ensures that there is an immediate response to the patient call.

WinGuard touch interface for mobile use at the Henkel site: a row of gate buttons across the top, a site schematic in the centre and a live camera view of the gate on the right.