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Industry Solution

Healthcare.

Supporting safe, uninterrupted care with WinGuard, the open integration platform for healthcare security and building operations.

The Challenge

Patient care first. Security working in the background.

Hospitals, clinics, and care facilities depend on security and building systems that operate reliably without distracting from patient and resident care. Fire alarms, video surveillance, access control, nurse call systems, elevator emergency calls, and building management technologies generate information across many departments and workstations. Teams need to identify critical events quickly, coordinate responsibilities, maintain availability, and document every relevant action while clinical and care operations continue.

  • Uninterrupted care environments

    Security and building incidents must be managed without creating avoidable disruption to patients, residents, and clinical workflows.

  • Many systems and responsibilities

    Fire, security, communication, emergency call, and building systems must support teams across wards, reception areas, emergency departments, and facility operations.

  • Fast and reliable response

    Clear information, guided procedures, and mobile notifications help the right people react quickly to alarms and technical faults.

  • Traceable operations

    Emergency procedures, technical events, and operator actions require centralized documentation and comprehensive reporting.

The Platform

Everything at a glance.

WinGuard brings healthcare security, communication, emergency call, and building management systems together in one central operational environment. Personnel can process alarms and technical messages through a consistent interface while distributed workstations provide the information relevant to each department. Guided procedures, automated actions, mobile notifications, redundancy concepts, and centralized reporting support fast response and reliable operations throughout the facility.

  • Unified Control
  • Centralized Documentation
  • Distributed Information
System architecture for energy operators: server, hot-standby, surveillance, client, video wall and mobile workstations connected over LAN; integrated subsystems include fire alarm (FAS), intrusion (IDS), CCTV, access control (AC), radio, public address (PA), perimeter and IoT
System architecture
Scenarios & Solutions

The situations WinGuard handles.

01 / 04

Coordinating a fire alarm in a sensitive care area.

A fire alarm in a hospital or care facility can affect vulnerable people, sensitive departments, and time-critical clinical operations. Personnel need to understand exactly where the event occurred, assess the situation, and coordinate technical and organizational measures without losing valuable time.

WinGuard displays the triggering detector and relevant location information in one operational view. Guided procedures support personnel through the required steps, while connected systems and communication channels can be coordinated from the platform. Central documentation preserves the event history and the actions taken for later review and reporting.

02 / 04

Responding to technical faults before care is disrupted.

Failures or deviations in building services can affect essential healthcare operations. Technical messages from connected systems must reach the responsible personnel quickly, whether the issue concerns a single department or requires coordination across the facility.

WinGuard consolidates technical messages and provides clear instructions for action. Responsible teams can be notified at distributed workstations or on mobile devices so that faults are assessed and resolved promptly. The centralized event record supports follow-up and reporting.

03 / 04

Distributing information to the right healthcare teams.

A healthcare facility includes many operational areas with different responsibilities, from facility management and reception to wards and the emergency department. Not every event requires the same information or the same response team, yet all relevant personnel must work from a consistent operational picture.

WinGuard supports distributed workstations and flexible task and information management. Events can be presented to the departments responsible for handling them, while the central platform retains the complete overview. This reduces unnecessary information, improves coordination, and helps staff focus on their primary healthcare responsibilities.

04 / 04
Companion use case

Keeping access rights aligned with changing responsibilities.

Healthcare organizations manage permanent employees, changing roles, external specialists, contractors, service providers, and visitors across areas with different security requirements. When identities and permissions are maintained manually in separate access control systems, onboarding, role changes, and offboarding can create delays, duplicate work, and outdated authorizations.

AIM connects existing identity and access control environments through one central management layer. Standardized enrollment and automated joiner, mover, and leaver processes help synchronize credentials and role-based permissions across the relevant systems. Access for employees, external personnel, and service providers can be granted, adjusted, or revoked more consistently, improving transparency and reducing administrative effort while existing access control infrastructure remains in use.

Learn more about AIM