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Industry Solution

Parking.

Creating safer parking environments and more efficient operations with WinGuard, the open integration platform for parking facilities.

The Challenge

Safe users. Reliable systems.

Parking facilities must protect people and vehicles while supporting efficient access, traffic flow, and building operation. Many sites are unmanned or monitored remotely, making fast communication and a clear view of events essential. Fire detection, video surveillance, emergency call systems, barriers, license plate recognition, lighting, ventilation, parking guidance, and door and gate control must work together. Operators also need reliable maintenance processes, complete documentation, and access to relevant video evidence when an incident occurs.

  • Personal safety

    Emergency calls and security incidents must be located, assessed, and processed quickly, even when no personnel are on site.

  • Fire and environmental protection

    Fire detection, sprinklers, ventilation, lighting, and orientation systems must remain operational and clearly monitored.

  • Reliable access and traffic flow

    Barriers, gates, license plate recognition, and parking guidance systems must support secure and uninterrupted entry and exit.

  • Traceable operations

    Maintenance activities, system messages, operator actions, and relevant video sequences must be documented and available for review.

The Platform

Everything at a glance.

WinGuard integrates the security, communication, traffic, and building systems used in parking facilities into one unified operating interface. Operators receive relevant alarms and technical messages with the associated location and system information. Cameras can be displayed automatically, connected technologies can be controlled centrally, and dynamic workflows guide personnel through the correct response. Central logging, reporting, maintenance coordination, and system-independent video archiving support safe and efficient operation across individual or distributed parking sites.

  • Central documentation
  • Unified overview
  • Guided event processing
System architecture for energy operators: server, hot-standby, surveillance, client, video wall and mobile workstations connected over LAN; integrated subsystems include fire alarm (FAS), intrusion (IDS), CCTV, access control (AC), radio, public address (PA), perimeter and IoT
System architecture
Scenarios & Solutions

The situations WinGuard handles.

01 / 04

Responding to an emergency call in an unmanned parking facility.

A user activates an emergency call point in a parking garage where no security personnel are permanently stationed. The control room must immediately determine the caller’s location, understand the situation, and coordinate the appropriate response.

WinGuard displays the emergency call with the exact location and automatically presents video from the relevant area. Operators can communicate through the connected intercom system, follow dynamic response instructions, control lighting or access points when required, and notify on-site personnel or emergency services. All actions are documented in the event record.

02 / 04

Keeping fire protection available during maintenance.

Maintenance work may require fire detectors to be temporarily disabled. Without a controlled process, unauthorized changes, forgotten reactivation, or unclear responsibilities can create false alarms or leave areas insufficiently protected.

WinGuard digitizes control operations through a defined request and approval process. The control room can authorize the temporary change, monitor the detector status for the approved period, and verify that the required target state is restored. This provides transparency for maintenance teams while helping prevent unauthorized interventions and operational gaps.

03 / 04

Resolving technical faults and preserving incident evidence.

Failed lighting, illuminated signs, barriers, ventilation, or parking guidance equipment can affect safety and interrupt operations. Following theft, damage, or another security incident, operators may also need to secure the relevant video material quickly and document the context.

WinGuard centralizes technical messages and can automatically notify responsible maintenance personnel by email, text message, or telephone. Event-related video sequences can be bookmarked and stored independently of the connected video system, linked to the corresponding event, and supplemented with operator notes. This supports faster repairs, complete records, and reliable evidence preservation.

04 / 04
Companion use case

Managing access across shared and restricted parking areas.

In mixed-use and multi-tenant properties, residents, employees, visitors, and contractors may require access to shared parking areas as well as tenant-specific or restricted zones. Separate access control systems can result in duplicate enrollment, multiple credentials, and time-consuming manual updates.

AIM connects tenant-specific access control solutions with the central system for shared areas. Identity and authorization data can be synchronized so that one credential provides access only to the areas assigned to each user. Tenants retain control of their own spaces, while centralized workflows simplify visitor and contractor access and help ensure that permissions are updated consistently.

Learn more about AIM