Support

Technical Support

In case of technical questions our contract customers are welcome to contact our technical support, available from Monday to Friday from 9 – 13 h CET and 14 – 17 h CET:

Hotline: +49 (6103) 80735-35
E-Mail: support@advancis.de

For your request kindly keep the project name, program version, interface versions as well as any information about the used operating system ready. You can also easily compile this information as well as further technically relevant data with the help of our support tool.

KeyManager

As of WinGuard X3 Build 7, licenses (dongle updates and softkeys) can be displayed and updated via the integrated WinGuard License Manager or Key Manager. The KeyManager can also be downloaded here as an independent application (together with a short instruction).